We are receiving an error on the second question on this form. It’s a matrix, and whenever you make a choice it says, “Oops! Please make a selection”
Any thoughts on this? I’m very new to Typeform.
Answer
Matrix error "Oops! Please make a selection"
Best answer by john.desborough
if you turn off the required, someone may skip the question … i get around this by adding a column that says “not available” along with the other time slots.. then i can make sure that all rows get an entry AND the question gets answered..
note the missing row choices
if you select something in every row you get to go forward… based on the ‘required’ toggle
does that make sense??
des
+6- Certified Partner & Champion
can you take a screen shot of your matrix question in the form builder please??
thanks
des
+6- Certified Partner & Champion
- Answer
if you turn off the required, someone may skip the question … i get around this by adding a column that says “not available” along with the other time slots.. then i can make sure that all rows get an entry AND the question gets answered..
note the missing row choices
if you select something in every row you get to go forward… based on the ‘required’ toggle
does that make sense??
des
Aha! I had no idea they would have to select something in every row. Okay, back to the drawing board, and thank you. Very helpful.
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