Hi, I am new to building surveys and would like to be able to be able to use the opinion scale option but also add in a comments box.
Is this possible?
Hi, I am new to building surveys and would like to be able to be able to use the opinion scale option but also add in a comments box.
Is this possible?
Hi Staylor21,
I don’t think that that’s possible but you could have the next question be a Long Text and use Recall Information to pull the Opinion Scale score into the question.
e.g. “Can you give us a few comments so we can understand how we can improve on a 7?”
(with the 7 being recalled from the opinion scale question)
You could even use Logic to word the questions differently depending on the Opinion Scale score. So you could adjust the tone accordingly e.g. more apologetic sounding if the score was low
Cheers,
Ben
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