I've added a YouTube video which has subtitles in several different languages.
Why can't I choose which subtitles I want?
It is available in the original YouTube video.
Best answer by Liz
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Hi
I'm not sure I understand your question correctly, but the shared link from YouTube does not contain information about subtitles. Maybe there’s a different link that should be used in order to get the subtitles?
Userlevel 7
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8 November 2021
thanks
des
unfortunately I can’t share the form nor the video since they are private (business related).
I’ll try to better explain:
When I watch the video in YouTube - there are subtiltes available in 2 different languages. All good.
After adding the same video to a question - subtitles are shown but I can’t change them to the other language using the player in Typeform.
(The only option available under the subtitles’ ‘settings’ menu is to turn them OFF)
Userlevel 7
+5
Hi
One suggestion would be to contact our support team directly, as then you won’t have to share the links publicly.
My best guess is that the options aren’t appearing since the controls disappear when the video is added to the form, but I can verify this if you can provide a URL. 
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