Answered

My form won't publish

  • 27 October 2021
  • 7 replies
  • 33 views
A

Hi 

I have only 7 questions and a Welcome screen and no ending but it won’t let me publish under the free version.  It is saying I exceed 10 questions

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Best answer by john.desborough 7 November 2021, 16:09

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7 replies

john.desborough
Userlevel 7
Badge +6

@Abbey Mackenzie  - welcome to the community!

 

can you please take a screenshot of your typeform that shows the Question list? that will help us troubleshoot

thanks

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
Rank
Userlevel 7
Badge +5

Hi @Abbey Mackenzie Hope you’re doing well! Do you mind sharing a screenshot of your form? Thanks!

Life is a series of awkward moments separated by snacks.
A

 

john.desborough
Userlevel 7
Badge +6

@Abbey Mackenzie - how may endings do you have? i can see only one at the moment but if there is a 2nd ending, you would have ‘11’ items in the form - welcome screen, statement questions and endings all count. 

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
A

Above is the screen shot.

It would publlish when I had 7 questions and a welcome screen so I deleted a question.. so I had 6 questions and a welcome screen and it still woldn’t publish. 

This is what I have currently - A welcome screen - 7 questions and a statement at the end and it won’t publish - Says I exceed the minimum 10 questions.

I really need to use this today.  If someone can please help that would be great.

A

Thanks,

I didn’t know those endings were part of the form - As they didn’t show on the preview.  I have manage to delete the endings now.  And I can publish!! Yay!!! 

Thanks for your help.

Liz
Rank
Userlevel 7
Badge +5

Yay! Glad you were able to publish your form, @Abbey Mackenzie , and thanks for the help, @john.desborough !

Life is a series of awkward moments separated by snacks.

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