Hi Typeform,
The new Contact Block that is being suggested to replace the old one (see screenshot) also says to delete the existing one. But this will also delete all of the responses for that version of the contact block which I absolutely do not want to happen.
I want to confirm that Typeform will not auto delete this question from my forms once the December 2026 deadline arrives.
Thanks,
Andy
Best answer by Marta
Hello,
Thank you for sharing this, I understand your concerns about losing data. Please know that there are no plans to auto-delete the old Question block from existing forms.
The old Question block will still work after December 1 so, if you have a lot of forms using it, or if it is too inconvenient to switch to the new version because it is connected to a CRM, you don’t need to do anything: you can keep using the old Contact info block and keep collecting data this way.
If you would like to switch to the new version of the Contact info block, you can use the workaround described in this Help Center article to make sure you don’t lose any data: Contact Info question type.
I hope this helps! If you have any questions or doubts about this, you can always contact our Support team here.
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I have the same issue.
Even worse, converting the fields causes them to lose all their connections with CRM systems like Salesforce across a large number of forms I use.
Typeform should really provide a way to convert these fields without breaking existing integrations or creating all this extra hassle.
+1Hello,
Thank you for sharing this, I understand your concerns about losing data. Please know that there are no plans to auto-delete the old Question block from existing forms.
The old Question block will still work after December 1 so, if you have a lot of forms using it, or if it is too inconvenient to switch to the new version because it is connected to a CRM, you don’t need to do anything: you can keep using the old Contact info block and keep collecting data this way.
If you would like to switch to the new version of the Contact info block, you can use the workaround described in this Help Center article to make sure you don’t lose any data: Contact Info question type.
I hope this helps! If you have any questions or doubts about this, you can always contact our Support team here.
Ok great, thanks - this was not clear to me on the banner message that appeared in the admin console.
Andy
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