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Obtaining peoples emails & names from surveys


Is there a way to collect emails & contact numbers from the form submissions?

Best answer by john.desborough

@ThomasWin - welcome to the community from another user

only if you ask the questions to collect information within the form, assuming these are not folks already in your crm solution

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john.desborough
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  • July 16, 2021

@ThomasWin - welcome to the community from another user

only if you ask the questions to collect information within the form, assuming these are not folks already in your crm solution


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  • July 19, 2021

Brilliant thank you!!


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  • Socializer
  • 17 replies
  • January 25, 2022

Hello!

 

Just a quick question to follow up with on this! I have two forms which I have connected together using the redirection on completion feature. For the second form- will I need to put another question that asks for their name and email in order to know who completed the second form or will this info be transferred? 

 

Also, what does CRM solution mean? We will be sending our surveys via email so will, in theory, have their email address. So will I need to still have a question that asks people for their email addresses or will I have that info?

 

I’m sorry if I didn’t phrase that well!

 

Thanks for your help!


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  • Socializer
  • 17 replies
  • January 26, 2022

Hello!

 

I just wanted to follow up on my question above!

 

Thanks!

 

Kindest,

Frankie 


Liz
Community Team
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  • January 27, 2022

Hi @Fglace This article here can help answer your question. :grinning: