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Obtaining peoples emails & names from surveys

  • 16 July 2021
  • 5 replies
  • 74 views

Is there a way to collect emails & contact numbers from the form submissions?

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Best answer by john.desborough 16 July 2021, 16:44

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5 replies

Userlevel 7
Badge +6

@ThomasWin - welcome to the community from another user

only if you ask the questions to collect information within the form, assuming these are not folks already in your crm solution

Brilliant thank you!!

Userlevel 2
Badge +2

Hello!

 

Just a quick question to follow up with on this! I have two forms which I have connected together using the redirection on completion feature. For the second form- will I need to put another question that asks for their name and email in order to know who completed the second form or will this info be transferred? 

 

Also, what does CRM solution mean? We will be sending our surveys via email so will, in theory, have their email address. So will I need to still have a question that asks people for their email addresses or will I have that info?

 

I’m sorry if I didn’t phrase that well!

 

Thanks for your help!

Userlevel 2
Badge +2

Hello!

 

I just wanted to follow up on my question above!

 

Thanks!

 

Kindest,

Frankie 

Userlevel 7
Badge +5

Hi @Fglace This article here can help answer your question. :grinning:

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