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Only one question showing when creating a rule in brancing / logic option

  • 23 March 2023
  • 3 replies
  • 23 views
S
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I have a very simple 10 question form. ON the first Yes / No question, I have simple logic that “No” goes to the the End screen. All

Now on the second question I’m trying to add logic. I:

  • Click “Add rule”
  • In in the second dropdown box after “If”, the only question in that box is the first question, not the second one. All other questions are missing.

ANy ideas what’s going on?

3 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Sophie Could you send a screenshot of the logic you’re trying to set up? Thanks in advance!

Life is a series of awkward moments separated by snacks.
S
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Thanks Liz - We’ve solved this. The issue is that we were on a matrix question, and Typeform doesn’t support logic on matrix. It would be super helpful if this is flagged in the logic interface on matrix questions, since (new) users go off spending hours trying to figure out why the logic isn’t working, when it’s a very simple answer.
I appreciate your attention, though.

Liz
Rank
Userlevel 7
Badge +5

Hi @Sophie glad to hear you were able to figure it out! I’ll share this feedback with the product team. An in-app notification about that would definitely be useful. 

Life is a series of awkward moments separated by snacks.

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