Answered

Opinion Scale - Can I rank the number from 10 to 0 instead of 0 to 10?

  • 5 October 2021
  • 3 replies
  • 84 views
A

I am in the process of creating a Typeform for an NPS score and I’ve read somewhere that it makes more sense psychologically to put the 10 first. 

Especially once it’s integrated into an email and will be viewed on mobile. 

Is it possible to change the numbers so they show as 10 to 0 instead of 0 to 10?

Thanks for your help everyone!

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Best answer by Liz 5 October 2021, 17:09

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3 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @AnnaG Happy Tuesday! It isn’t possible to adjust this in the opinion question, but a workaround could be to use the multiple choice question and manually add in the numbers. I know it’s not the best workaround, but would this work for you? 

Life is a series of awkward moments separated by snacks.
A

Thank you for your help! :)

Liz
Rank
Userlevel 7
Badge +5

Hi @AnnaG Just wanted to pop by and let you know that we’ll have an NPS question type within the Typeform builder in about two weeks! :grinning:

Life is a series of awkward moments separated by snacks.

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