Question

Phone Number question

  • 30 March 2021
  • 2 replies
  • 50 views

Userlevel 1

Hello ,

I am using the free version of Typeform. I set the “Phone number question” on my survey. When dowloading the answers report, I only have characters as an answer and not the number. 

 

Do you know why this is happening?

 

Thank you 


2 replies

Userlevel 7
Badge +5

Hi @Hello. 

If you are using Excel or similar spreadsheet, try increasing the column width and changing the format to number or phone number. Sometimes the narrow column width creates a strange series of numbers and characters.

Userlevel 1

Hello Vicki, 

 

Thank you very much for your feedback.

 

I´ll try.

 

 

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