Skip to main content
Question

Photo Uploader doesn't work

  • Oct 18, 2022 9:12 AM UTC
  • 2 replies
  • 24 views

We have so many complaints of our users not being able to Upload an Image. They will be using a multitude of different devices, browsers and handsets. So I don’t think it’s one specific photo or device (so please don’t ask me to try another photos / browser first 😬). 

  • It either just doesn’t work, 
  • Or jumps them back to the start of the (long) form. 

Very frustrating, and bad for our company! 
Can anyone help. I can’t figure out how to contact Typeform?! 😡

Thank you! 🙏 
Jo x

2 replies

john.desborough
Forum|alt.badge.img+6
  • Certified Partner & Champion
  • Oct 18, 2022 12:58 PM UTC

here’s the link to raise a support ticket


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Oct 25, 2022 3:21 PM UTC

Were you able to reach our support team, @team.olio ?