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Publish problems

  • October 7, 2021
  • 7 replies
  • 51 views
P

I have finished my typeform and clicked publish. It seems working because the botton is not fully colored. The problem is when I try to embed the form in my website. It does not show anything.

Best answer by Liz

Hi @Prexto Since I can’t see the form, it’s a bit difficult to troubleshoot, but if you aren’t already, I would suggest using our Embed SDK, especially if you have very specific code to your site that may cause issues with our standard code. Let me know if that doesn’t work!

    7 replies

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • October 7, 2021

    Hi @Prexto thanks for stopping by! Could you provide the URL where you have the form embedded and a screenshot of the issue so I can help further? Thanks in advance!

    Life is a series of awkward moments separated by snacks.
    P
    • Prexto
    • Author
    • Explorer
    • October 7, 2021

    https://prexto-website.web.app/

     

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • October 8, 2021

    Thanks, @Prexto ! Though, it looks like I need to log in to access the form. I can’t tell from the screenshot, but which type of embed did you use? 

    Life is a series of awkward moments separated by snacks.
    P
    • Prexto
    • Author
    • Explorer
    • October 8, 2021

    Hello Liz 

    We used many different ones. The full page , the small page, etc 

     

    Liz
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • Answer
    • October 12, 2021

    Hi @Prexto Since I can’t see the form, it’s a bit difficult to troubleshoot, but if you aren’t already, I would suggest using our Embed SDK, especially if you have very specific code to your site that may cause issues with our standard code. Let me know if that doesn’t work!

    Life is a series of awkward moments separated by snacks.
    john.desborough
    P
    • Prexto
    • Author
    • Explorer
    • October 12, 2021

    Its very hard not to solve things this way. Is ther any chat or person we can talk to ? 

     

    Liz
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • October 12, 2021

    Hi @Prexto If you have our Business plan, you have access to our chat support. Otherwise, you can contact our support team directly here. 

    Life is a series of awkward moments separated by snacks.

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