I just started out as a virtual assistant and wanted some great questions to get to know my clients. Can someone suggest what they think will be an insightful question to getting to know if the client will be difficult or reasonable to work with?
Thanks a lot.
Question about good questions
Hi
You could ask something like that or where they’re at in the process of finding a VA. When I first started looking for a VA, I liked the forms that asked specifically what I was looking for help with because then they could email back as to whether or not that was something they offered without too much back and forth. You could also ask how they prefer to communicate and how many hours they’re looking to hire someone for.
And
What challenges/problems keep you up at night? (Might give you an idea of how you can help)
If you could change one thing about your business that would have the biggest impact, what would it be? (Most times people know what to do, but don't have the bandwidth/courage/ know-how to follow through).
If you could accomplish one goal this month/quarter/year, what would it be? (What matters most right now)
If your business (or you) could be known for one thing, and only one thing, what would it be? (Gives you an idea of their strategic direction)
What do you care about most in your business (or work)? Why that? (Similar question to above but might produce a different or more nuanced answer)
If you only had 90 days left to live, what would you do with the time you have remaining? (Reveals true priorities)
I like to throw in “if you were a superhero, which one would it be and how would you use your superpower(s) to make a difference” (Helps to show self awareness)
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Great questions,
If there’s someone in your life,
For example, if there’s someone who is fun to be around, hates being late to anything and takes charge when it comes to making plans, you might consider asking these types of questions:
- Tell me about a time that you missed a deadline/under-delivered on a project and how you handled it with your manager. (this reveals whether they are deadline driven as well as their character in how they handled a missed deadline)
- When was the last time you celebrated a win at work - and what was it for? (this will tell you if they have fun while still being focused on goals)
- What was the last event you planned and the role you played in it from idea to execution to follow-up? (this will tell you how well they collaborate/team player and ‘herd cats’, planning, follow-through).
Let us know how it goes!
Oh wow, love all of these! Thanks
Great questions,
If there’s someone in your life,
For example, if there’s someone who is fun to be around, hates being late to anything and takes charge when it comes to making plans, you might consider asking these types of questions:
- Tell me about a time that you missed a deadline/under-delivered on a project and how you handled it with your manager. (this reveals whether they are deadline driven as well as their character in how they handled a missed deadline)
- When was the last time you celebrated a win at work - and what was it for? (this will tell you if they have fun while still being focused on goals)
- What was the last event you planned and the role you played in it from idea to execution to follow-up? (this will tell you how well they collaborate/team player and ‘herd cats’, planning, follow-through).
Let us know how it goes!
Wow/ This was great! Thanks for your response!
Thanks everyone! These were fantastic!
Glad it helped,
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