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Question

Redirect on completion behaviour change (now opening in new tab)

  • Dec 17, 2021 8:23 PM UTC
  • 5 replies
  • 150 views

I have had redirect on completion working for months where they redirect to a new form so that I can save entries at periodic points.

They would redirect in the same window but now trying to open a new tab for the next form. This behaviour has just recently changed, how do I fix it?

5 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Dec 20, 2021 11:21 AM UTC

Hi @Tristan Happy Monday! Do you have the form embedded? If so, can you send the URL where you have the form embedded so we can take a look? 


  • Author
  • Explorer
  • Dec 20, 2021 11:25 AM UTC

Hi @Liz 
The form isn’t embedded, it’s linked from the typeform url: https://thtraining.typeform.com/to/lVq9N2Vc#email=test@yahoo.com&firstname=Test&lastname=Test&update=1


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Dec 27, 2021 12:06 PM UTC

Hi @Tristan Apologies for missing your response. :sob: Our support team let me know that there was a bug causing it to open in a new window, but that’s now been fixed. Do you mind letting me know if you’re still seeing the issue? 


  • Author
  • Explorer
  • Dec 29, 2021 8:05 PM UTC

It’s resolved now thanks


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Dec 30, 2021 10:04 AM UTC

Thanks for letting us know, @Tristan !