Question

Respondents get notification even if I deactivated them

  • 11 November 2022
  • 4 replies
  • 27 views
D

Hi,
I don’t know why my respondents gets notification even after I deactivated them - because I’m sending them via email marketing provider.

 

Do someone have the same problem? 

 

Thanks

4 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @digitalpills Have you published the changes to your form after removing your email from the notifications? 

Life is a series of awkward moments separated by snacks.
Grace
Rank
Userlevel 7
Badge +5

Hey @digitalpills did you manage to check Liz’s message yet? Let us know how you’re getting on and if you need any more help 😊

If cauliflower can become pizza, you my friend can do anything
C

I have email address that still receive the Typeform forms. How do I remove the email addresses of those individuals that are no longer our employees?

Liz
Rank
Userlevel 7
Badge +5

Hi @Clockwise thanks for stopping by the community! Our article here can walk you through editing your notification settings, including removing emails. 

Life is a series of awkward moments separated by snacks.

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