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Satisfaction Survey (labels needed)

  • February 26, 2021
  • 2 replies
  • 153 views

Hey all,

 

Trying to set up a Customer Satisfaction Survey and I want to use the question; 
Overall, how satisfied are you with (product name)

Here I would like to add a 5-point scale with labels for every point; Very dissatisfied, Dissatisfied, Neutral, Satisfied, Very Satisfied.

I can’t seem to find a way to have more than 3 labels, is that right? 

 

Thanks!

 

Best answer by vickioneill

That’s what I’ve found as well, @Brons91. There are only 3 labels permitted regardless of the number of options.

If you want each of those to be shown, a possible work around could be using the Multiple Choice option and labeling each as you indicate. 

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vickioneill
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  • Tastemaker
  • 320 replies
  • Answer
  • February 26, 2021

That’s what I’ve found as well, @Brons91. There are only 3 labels permitted regardless of the number of options.

If you want each of those to be shown, a possible work around could be using the Multiple Choice option and labeling each as you indicate. 


  • Author
  • Explorer
  • 1 reply
  • February 26, 2021

Thanks, Vicki!
not a bad shout, far from ideal but could be a work-around. 

 


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