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Satisfaction Survey (labels needed)

  • 26 February 2021
  • 2 replies
  • 126 views

Hey all,

 

Trying to set up a Customer Satisfaction Survey and I want to use the question; 
Overall, how satisfied are you with (product name)

Here I would like to add a 5-point scale with labels for every point; Very dissatisfied, Dissatisfied, Neutral, Satisfied, Very Satisfied.

I can’t seem to find a way to have more than 3 labels, is that right? 

 

Thanks!

 

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Best answer by vickioneill 26 February 2021, 15:40

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Userlevel 7
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That’s what I’ve found as well, @Brons91. There are only 3 labels permitted regardless of the number of options.

If you want each of those to be shown, a possible work around could be using the Multiple Choice option and labeling each as you indicate. 

Thanks, Vicki!
not a bad shout, far from ideal but could be a work-around. 

 

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