Search forms for inactive follow-up triggers | Community
Skip to main content
Question

Search forms for inactive follow-up triggers


Hi,

 

I’e had a couple of issues lately with some of my (older) forms having inactive triggers for follow-up emails.

 

Apart from going through every form individually, does anyone know a way to search for these?

 

Thanks :)

4 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • January 3, 2025

Hi ​@Farran Happy Friday! I hope you’re having a great week so far. Do you mind explaining a bit more on the inactive triggers? Is that meaning that some of the forms aren’t getting notifications?

While there sadly isn’t an overall way to search through the forms, as you’d have to go one by one, if there are any bugs, that would be good for us to know!


  • Author
  • Explorer
  • 2 replies
  • January 3, 2025

Hi ​@Liz happy Friday to you too! Yes it seems that at least one older typeforms (12+ months old) was not sending notifications when it had done previously. 

No problem, I’ll just work my way through ones I’m suspicious of :) 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • January 6, 2025

Hi ​@Farran Oh, got it! I wonder if that has something to do with our change from notifications to follow-ups. If you do notice any odd bugs with updating the data, please let us know!


  • Author
  • Explorer
  • 2 replies
  • January 8, 2025

Thanks I’ll let you know ​@Liz 


Reply