Question

Sidebars have disappeared and I can't get them back

  • 14 March 2022
  • 7 replies
  • 47 views
B

no buttons on my computer to “open” them. Help!

7 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Biff Could you send a screenshot or video of what you’re referencing? Thanks!

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hey @Biff! How are you doing today? I was wondering if you could give us more details on what you're referencing. A screenshot or a screencast would be very helpful. Have a great weekend! :wink:

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
B

 

Liz
Rank
Userlevel 7
Badge +5

Hi @Biff Thank you! It looks like you have your browser set to a mobile view. Can you adjust your browser settings so you’re viewing the form in a regular desktop setting? 

Life is a series of awkward moments separated by snacks.
B

@Liz - how do I do that?

 

Yep  - I’m clueless

B

I was able to download firefox browser, login, and the sidebars are there. There are options to close those bars ( I didn’t dare touch them) but there are no options on chrome to re-open them.

Liz
Rank
Userlevel 7
Badge +5

Glad to hear you got it working in Firefox, @Biff ! In Chrome, are you still seeing the mobile view? If so, it sounds like something in the browser itself needs to be adjusted, whether that’s the size of your browser window or a setting on your computer. 

Life is a series of awkward moments separated by snacks.

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