Answered

Skipping email entry if it has been passed as a hidden field

  • 16 February 2024
  • 6 replies
  • 38 views
OrrDee
Userlevel 1

Hi

I would like to be able to pass in the email address to my form as a hidden field and skip the enter email step if it has been set.

I got that working by checking whether the hidden field contains an “@” and skipping the enter email stage if it does..

Great but that means sometimes the valid email address is the variable@email and other times it’s in the hidden field 

My question is can the @email variable be set from the hidden field (or visa versa) so I have the variable set in the same place whether the email has been passed in or not.

I thought about setting up a custom variable to be set from both situations but custom variables can’t contain an @ and therefore can’t contain an email address.

What do other people do in this situation? I guess it’s a fairly common issue?

Any advice appreciated

Thanks

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Best answer by john.desborough 16 February 2024, 18:52

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6 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @OrrDee This is a great question! Your current setup is the best solution we have at the moment since it’s not possible to pre-fill an answer to a question - the email field, in this case. I can share this feedback with the product team though. 😀

Life is a series of awkward moments separated by snacks.
OrrDee
Userlevel 1

Thanks for the quick reply @Liz 

Maybe allowing the @ character in custom variables would be best? 

Then we could create a custom variable for an email and set it and use it from both form entry and hidden fields.

Cheers

Orr

john.desborough
Userlevel 7
Badge +6

@OrrDee - one thing to note.. that if you have an email for a user in your system that you CAN add to the url, but not for some others, you COULD have a dummy text string like “email=xxxxx’  - the xxxxx being the indicator for a blank email (this is also how a typeform creates the default share url when you have a hidden field called email)

if you do that, you can have the logic rules look for the email=xxxxx string and have the add an email address question presented. 

just a thought .. @Liz 

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
OrrDee
Userlevel 1

I see what you mean @john.desborough.

I can do something like this

 

This way I’ll know which variable has the correct value.

That’s a great idea huge thanks!

john.desborough
Userlevel 7
Badge +6

@OrrDee - careful on your logic - that seems to say if the email contains xxxxx AND contains the @ ..i think you don’t want both of those to be TRUE to get to the phone number .. 

maybe ‘is not equal to xxxxx’ AND contains @ would be a better fit to go to phone number 

 

just sayin’

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
OrrDee
Userlevel 1

Ha ha yes that’s right thanks @john.desborough 

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