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  • Apr 29, 2024 5:01 AM UTC
  • 2 replies
  • 88 views

<div data-tf-live="01HWK5RVCYQ8702AMSE4B6RPBY"></div><script src="//embed.typeform.com/next/embed.js?typeform-welcome=0"></script>

 

I followed the community advice and it doesn't seem to be working above as my start page is still on mobile.

Please advise.  Thank you!

https://calfiorniacheckin.org

Best answer by mathio-tf

Hello @mentalhealthwellnessnow ,

you should not add ?typeform-welcome=0 to the embed code, this advice was valid for old embed snippet for few years ago.

Instead you can disable “full screen on mobile” setting on share page that will remove the automatically generated welcome screen - see this help article: https://www.typeform.com/help/a/embed-your-form-360029249212/#h_01FXN40V7DB2TVX1VBPXNA54MB

 

@Liz can we make sure those old threads are removed or marked as outdated in order not to confuse customers? 🤔

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2 replies

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Apr 29, 2024 10:38 AM UTC

Hi @mentalhealthwellnessnow Do you mind sharing the website again? This one doesn’t seem to be working. 

Tagging @mathio for some help as well!


mathio-tf
Typeform
Forum|alt.badge.img+5
  • Typeform
  • Answer
  • Apr 29, 2024 12:34 PM UTC

Hello @mentalhealthwellnessnow ,

you should not add ?typeform-welcome=0 to the embed code, this advice was valid for old embed snippet for few years ago.

Instead you can disable “full screen on mobile” setting on share page that will remove the automatically generated welcome screen - see this help article: https://www.typeform.com/help/a/embed-your-form-360029249212/#h_01FXN40V7DB2TVX1VBPXNA54MB

 

@Liz can we make sure those old threads are removed or marked as outdated in order not to confuse customers? 🤔