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Suggested Practice


Hello, 

In a previous business I worked for we would enter our customers phone number into a Typeform and it would then send a text message to that number with a little customer blurb and a link for a google review. (We always had to ask the customer before sending if they would be interest in a review for our business.) 

I was curious, how to apply that integration and practice to a new business I work for - I want to set up a typeform that will push this blurb out to our current clients with my current business’s link. (different industry entirely - not trying to scam or be malicious to other business - it was just a fantastic practice for driving feedback)

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15028 replies
  • February 23, 2024

Oh that’s a cool use case for Typeform, @Kdeveaux ! I believe the form must have been integrated with an SMS provider and/or using the Zapier SMS service. Do you happen to have a particular SMS provider in mind? 


Grace
Community Team
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  • Community Advocate
  • 2701 replies
  • March 1, 2024

Hi @Kdeveaux how’s it going? Did you work out how to set up your SMS workflow? Let us know if you still need some help! 😊


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