Hello!
We currently use Typeform to create FAQs. The thing is, one of these FAQs is very long. It’s just a long list of questions for the user to click. At the very end, there’s a “Other” option for the user to type their question in case they didn’t find it in the list.
I want to make things easier for the user, as I’m sure seeing a long list is a bit daunting and we don’t want to demotivate them or to make them feel like they’re wasting their time. I’m looking for tips to manage this long list, whether it’s by growing and optimizing the logic tree or changing the design.
Any tips?