Answered

To turn off Private Form

  • 15 March 2021
  • 6 replies
  • 510 views

Hi there,

I have an issue with this form: https://form.typeform.com/to/jaDMLg it is set as private and I cannot turn it into public. Does anyone know how to do so?

Thank you in advance.

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Best answer by Liz 15 March 2021, 21:48

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6 replies

Userlevel 7
Badge +5

hi @stephane DEUBEL thanks for stopping by! You can switch the form back on like this: 

 

Let me know if that doesn’t work!

unfortunately, i don’t have access tothe same menu as yours…

 

@Liz  thank you :wink:

 

Userlevel 7
Badge +5

Hi @stephane DEUBEL It looks like you’re in the right spot though! You just need to switch the form to on or if you haven’t already, you’ll need to first click the publish button. Let me know if clicking the publish button doesn’t work!

@Liz you are great. This form as been unpublished because Typeform changed my plan and I cannot get the trial features anymore… I just understood what happened!! Pfff I pay for I don’t know what… Ridiculous. Do you know how to reach their customer service? I want to understand what is included in the plan I pay…

Thanks in advance

Userlevel 7
Badge +5

Hi @stephane DEUBEL Which plan are you on? I’m happy to share the features of your current plan once I know which one you’ve got! You can also contact our support team here

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