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Bonjour,

J’ai créé un formulaire avec du scoring (donc assez complexe). Mais depuis, un compte est repassé en gratuit (Compte 1). Puis quelques années après, j’ai crée un nouveau compte en payant (compte 2) formule Basic. J’aimerais déplacer ce formulaire avec scoring (Compte 1) dans la version payante (Compte2). Est-ce possible ? car j’ai essayé de déplacer ou de copie dans nouveau workplace, mais ce n’est pas ce que je recherche. Je veux dans un autre compte.

Dois-je prendre un abonnement pour le compte 1 pour le passer dans le compte 2 ?

Merci pour votre aide.

Sarah

 

-- Google Translation -- 

 

Hello,

I created a form with scoring (so quite complex). But since then, an account has been reverted to free (Account 1). Then a few years later, I created a new account by paying (account 2) Basic formula. I would like to move this form with scoring (Account 1) to the paid version (Account 2). Is this possible? because I tried to move or copy in new workplace, but this is not what I am looking for. I want in another account.

Do I have to take a subscription for account 1 to move it to account 2?

Thank you for your help.

Sarah

 

Hi @Sarah Einai Welcome to the community! Happy to have you here! The language of the community is English, so I hope you don’t mind my reply in English. (Plus, you don’t want to see my written French. 😅)

This article here can walk you through moving forms between accounts! However, if it’s just one form on an old account you no longer use, you might want to contact our support team here to see if they can move it over for you. You’ll just need to provide them with the form URL and/or the emails on the accounts. 


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