Answered

Typeform Is not working on mobile veiw

W

Hey I made an form and it is working on desktop view but when viewed on mobile after entering details the form gets bigger automatically and then you have to minimise it by two fingers for every question

please help me solve this issue 

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Best answer by jvh 6 July 2022, 15:21

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8 replies

Liz
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Userlevel 7
Badge +5

@websmash Could you please share the URL of your form and a screenshot of what you’re seeing? Thanks!

Life is a series of awkward moments separated by snacks.
W

Hey 

https://bookmycity.in/group/

 

this is the link 

and please open it on your Mobile and try to fill the form there you will see the problem

Liz
Rank
Userlevel 7
Badge +5

Thanks, @websmash ! I wasn’t able to get the page to load in general. Do you happen to have anything that may be preventing the page from working?

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Yes, it's not loading to me as well… 🤔 @websmash 

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
jvh
Rank
Userlevel 5
Badge +4

Hey @websmash - I think there’s something in your app getting in the way of the form’s start button. I can recreate the issue but I can still click the start button towards the bottom edge, suggesting something is covering the rest of the start button.

Hope that helps with debugging

Joyce

W

hey it’s resolved Thank you 

Liz
Rank
Userlevel 7
Badge +5

Thanks, @websmash , glad to hear!

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Can you give us more details about how you were able to resolve this, @websmash? 

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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