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Typeform Is not working on mobile veiw

W

Hey I made an form and it is working on desktop view but when viewed on mobile after entering details the form gets bigger automatically and then you have to minimise it by two fingers for every question

please help me solve this issue 

Best answer by jvh

Hey @websmash - I think there’s something in your app getting in the way of the form’s start button. I can recreate the issue but I can still click the start button towards the bottom edge, suggesting something is covering the rest of the start button.

Hope that helps with debugging

Joyce

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    8 replies

    Liz
    Community Team
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • 15035 replies
    • July 1, 2022

    @websmash Could you please share the URL of your form and a screenshot of what you’re seeing? Thanks!

    Life is a series of awkward moments separated by snacks.
    W
    • websmash
    • Author
    • Explorer
    • 2 replies
    • July 2, 2022

    Hey 

    https://bookmycity.in/group/

     

    this is the link 

    and please open it on your Mobile and try to fill the form there you will see the problem

    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    Liz
    Community Team
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • 15035 replies
    • July 5, 2022

    Thanks, @websmash ! I wasn’t able to get the page to load in general. Do you happen to have anything that may be preventing the page from working?

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Gabi Amaral
    • Ex–Typefomer
    • 1777 replies
    • July 6, 2022

    Yes, it's not loading to me as well… 🤔 @websmash 

    Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
    jvh
    Typeform
    Forum|alt.badge.img+5
    • jvh
    • Typeform
    • 88 replies
    • Answer
    • July 6, 2022

    Hey @websmash - I think there’s something in your app getting in the way of the form’s start button. I can recreate the issue but I can still click the start button towards the bottom edge, suggesting something is covering the rest of the start button.

    Hope that helps with debugging

    Joyce

    Liz
    1 person likes this
    • Liz
      Liz
    W
    • websmash
    • Author
    • Explorer
    • 2 replies
    • July 8, 2022

    hey it’s resolved Thank you 

    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    Liz
    Community Team
    Forum|alt.badge.img+5
    • Liz
    • Tech Community Advocate
    • 15035 replies
    • July 8, 2022

    Thanks, @websmash , glad to hear!

    Life is a series of awkward moments separated by snacks.
    john.desborough
    1 person likes this
    • john.desborough
      john.desborough
    Gabi Amaral
    Ex–Typefomer
    Forum|alt.badge.img+5
    • Gabi Amaral
    • Ex–Typefomer
    • 1777 replies
    • July 11, 2022

    Can you give us more details about how you were able to resolve this, @websmash? 

    Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

    Reply


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