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Typeform with recurring payments


Hi! Does anyone know if it is possible to have a way in typeform to take recurring subscription payments after the suscriptor fills in the Typeform for the first time?

Our ngo would use this feature to activate regular donors.

Thank you!

Paloma

 

Best answer by john.desborough

@Paloma from Madrid - my understanding from the conversation i had with the Stripe support team is that the subscription set up is on the Stripe side - they suggested that i set up two payment streams: one for a one time payment approach using the ‘standard typeform-stripe’ integration and the second would be a redirect to a new typeform for the subscription payment form - since you can only have one payment form in each typeform. You would need to then set up the Stripe side of the subscription payment processes based on what is in this document from Stripe (https://stripe.com/docs/billing/subscriptions/overview) and deal with having the recurring payments set up using the processes described from within Stripe. 

the alternative method is to create your initial order entry process and have the user select one time payment or subscription in Typeform AND manage your subscribers by sending them an email on or near the recurring payment date (ie an invoice) and a link for them to go to the Typeform to make the payment. You could use the integration with  your CRM solution or you could use Google Sheets and an add-in like Document Studio to generate the invoice payments and emails directing them to your payment form. 

all depends on how you want to managed the details.. 

des

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21 replies

john.desborough
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  • Certified Partner & Champion
  • 5209 replies
  • April 22, 2021

@Paloma from Madrid - welcome to the community from a user!

 

i believe this is possible through the Stripe integration: Typeform does NOT take the subscription payments BUT the payment processor Stripe allows for this transaction type to set up. It takes some time to set up the configuration in Stripe but that is just the process and the steps required in Stripe. 

The integration between Typeform and Stripe is very simple to set up and enable - i use it to sell t-shirts that i custom print. 

 


HI, John, thanks for your answer.

I am already using Stripe-Typeform integration since a longer time, but always for a one payment transaction. What I need to know is how to config the Typeform so that Stripe understands that it has to charge monthly the same amount to the same credit card.

Thanks!


john.desborough
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  • Certified Partner & Champion
  • 5209 replies
  • Answer
  • April 22, 2021

@Paloma from Madrid - my understanding from the conversation i had with the Stripe support team is that the subscription set up is on the Stripe side - they suggested that i set up two payment streams: one for a one time payment approach using the ‘standard typeform-stripe’ integration and the second would be a redirect to a new typeform for the subscription payment form - since you can only have one payment form in each typeform. You would need to then set up the Stripe side of the subscription payment processes based on what is in this document from Stripe (https://stripe.com/docs/billing/subscriptions/overview) and deal with having the recurring payments set up using the processes described from within Stripe. 

the alternative method is to create your initial order entry process and have the user select one time payment or subscription in Typeform AND manage your subscribers by sending them an email on or near the recurring payment date (ie an invoice) and a link for them to go to the Typeform to make the payment. You could use the integration with  your CRM solution or you could use Google Sheets and an add-in like Document Studio to generate the invoice payments and emails directing them to your payment form. 

all depends on how you want to managed the details.. 

des


nexly
  • Navigating the Land
  • 1 reply
  • February 21, 2022

It would be great if Typeform could integrate with Stripe Subscriptions the way that Jotform does. Customers can complete a form, select a plan, submit preauthorized payment info, and be enrolled in a recurring subscription plan on Stripe automatically!


Liz
Community Team
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  • Tech Community Advocate
  • 14587 replies
  • February 24, 2022

Thanks, @nexly ! We’ll share the feedback with product. :grinning:


  • Navigating the Land
  • 1 reply
  • September 28, 2022

Hey! Just wondering if there has been any updates on Typeform integrating recurring payments automatically.


Liz
Community Team
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  • Tech Community Advocate
  • 14587 replies
  • September 29, 2022

Hi @raajc We don’t have any updates on this but as always, we will post here if we do. 😀


  • Navigating the Land
  • 1 reply
  • April 15, 2023

Hi @Liz 

any update on this?


Liz
Community Team
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  • 14587 replies
  • April 17, 2023

Hi @Demir No updates at this time, but as always, we’ll post them here if we do. 😀


  • Navigating the Land
  • 3 replies
  • July 29, 2023

Hi @Liz , checking again to see if there’s an update on this. The ability to take subscriptions would be great :)


Liz
Community Team
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  • Tech Community Advocate
  • 14587 replies
  • July 31, 2023

Hi @emmasg178 We don’t have this on the roadmap, but if that changes, you’ll find an update here. 😀


  • Navigating the Land
  • 3 replies
  • July 31, 2023

Thanks, @Liz 

 

What can we do to get it on the roadmap? I would much rather stick with typeform than move to jotform for this function.


Liz
Community Team
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  • Tech Community Advocate
  • 14587 replies
  • August 1, 2023

Hi @emmasg178  Totally understand not wanting to move platforms. Our roadmap is created based on current workload and other requested features, so if this does get added, we will share that information in the community here. 


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Also interested right here for adding Typeform subscription option - will be usefull 1000% for a lot of typeform client’s 


  • Navigating the Land
  • 1 reply
  • October 5, 2023

yes please!


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  • Explorer
  • 5 replies
  • October 29, 2023

+1 for this functionality. The community has been asking for this for over 2 years so please push this up the product priority list. 

 

It’s a must for any SaaS business.


  • Navigating the Land
  • 1 reply
  • February 21, 2024

2 years and nothing done yet? Please get this feature done.


  • Navigating the Land
  • 1 reply
  • May 28, 2024

i’m waiting for this feature too. get it done team ! we believe in you ;) 


Liz
Community Team
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  • Tech Community Advocate
  • 14587 replies
  • May 29, 2024

  • Navigating the Land
  • 1 reply
  • September 18, 2024

no progress yet?


Liz
Community Team
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  • Tech Community Advocate
  • 14587 replies
  • September 20, 2024

Not at this time, @ZZZZ61 , but we’ll post about it here first if we add this feature!


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