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Question

Upgraded but still can't add file upload

  • 7 June 2024
  • 4 replies
  • 20 views

Hi everyone, I’ve upgraded my plan to basic but it still won’t let me add the file upload option - can anyone shed some light on why that might be? Thanks in advance!

4 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @JessatWild Are you receiving an error when trying to add this field? Do you mind sending a screenshot of what you’re seeing as well as what plan you’re on? 

Life is a series of awkward moments separated by snacks.
Grace
Rank
Userlevel 7
Badge +5

Hi @JessatWild are you able to use the file upload option now? Let us know if you still need some help 😊

If cauliflower can become pizza, you my friend can do anything
J

Screenshot attached. It seems to have sorted itself out now though! Maybe it just hadn’t caught up with my upgrade yet? 

 

Grace
Rank
Userlevel 7
Badge +5

Thanks @JessatWild yeh I think it can take a bit of time to catch up, glad it’s working now at least 😅

If cauliflower can become pizza, you my friend can do anything

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