Answered

Upload image problem

  • 9 October 2021
  • 3 replies
  • 518 views
F

Hello! I am trying to upload images for my test but the images fail to load, it just goes uploading… for hours. The images are under 4MB and are JPG. This has never been like this but started approximately 3 weeks ago. It wasn't urgent at that time, so I just thought it’s some temporary bug that will be solved shortly, but now it became a problem for me as I need to make the test ASAP and literally nothing uploads, on neither forms. Could you please kindly help me with this?

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Best answer by john.desborough 9 October 2021, 15:14

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3 replies

john.desborough
Userlevel 7
Badge +6

@Funzenpun - welcome to the community

raise a support ticket at this link so that you have both members of this peer support community AND the official Typeform Support team working on your issue

cheers

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
V
Userlevel 5
Badge +2

Does typeform monitors image upload problems? We have noticed that there is no clear reason, but our form submission lately has dropped, also we noticed multiple clients reporting problems with image upload, testing some cases we also get an error on image upload. Issue reported, but is there anything we can do? 

Here are some forms links:



 

Liz
Rank
Userlevel 7
Badge +5

Hi @ValdemarQ I’ve responded on your thread. 😀

Life is a series of awkward moments separated by snacks.

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