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Upload image problem - CORS Policy

  • 21 April 2022
  • 5 replies
  • 33 views

Userlevel 4
Badge +2

Does typeform monitors image upload problems? We have noticed that there is no clear reason, but our form submission lately has dropped, also we noticed multiple clients reporting problems with image upload, testing some cases we also get an error on image upload. Issue reported, but is there anything we can do? 

Here are some forms links:

Here are some videos of cases when it didnt work, tested on multiple browsers in different regular and incognito modes:
https://drive.google.com/drive/folders/1VmHSci5eLtf4vCA6JOeg8Eg_iW-tE6HE?usp=sharing


5 replies

Userlevel 7
Badge +5

Hi @ValdemarQ Nice to see you again! Do you have the form embedded on your website? 

If not, sometimes this happens when there is a browser session issue. The easiest way to test this is by opening an incognito or private window. You can see how to do this for the following browsers here: Google, Firefox, Safari.

Userlevel 4
Badge +2

Thanks, issue has been resolved, something technical on your side and support has helped me :)

Userlevel 7
Badge +5

Glad to hear, @ValdemarQ ! How did they solve the issue? 😲

Userlevel 7
Badge +5

Hey @ValdemarQ! How are you doing today? I was wondering if you can give us more details about the solution support has provided to you! Thank you! 😉

Userlevel 4
Badge +2

Hi @Gabi Amaral 
It was something about recent security implemented by Typeform. They have found it and resolved, so far seems to be working well without any issues. We are recording responses and monitoring for any issues, if something happens again, we will report :) 

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