Answered

Videos

I have been trying to add a video to my survey but it doesn’t let me add it. It shows a message like this. My internet connection is superfast too!

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Best answer by Sol Mendes 21 July 2022, 14:52

Userlevel 7

Hi @tony.young What browser are you using? If you aren’t already, do you mind trying on Chrome?

Userlevel 1

I tried in Firefox and the same problem happened!

Userlevel 7

@Liz - i have run a test on 3 different browers and am seeing the same issue

Userlevel 7

Huh, I’m not seeing any bugs open for this yet either. @john.desborough @Sol Mendes @tony.young are you still noticing the issue?

Userlevel 7

@Liz - works fine for me now.. both in pulling from YouTube and from Pexels..

des

Userlevel 7

@gmalho and @Sol Mendes is it working now?

Userlevel 1

Hello, @Gabi Amaral, @Liz

Yes, now it works again, thanks! =)

Userlevel 7

Yaaay, cool @Sol Mendes! Did you do anything to make it work again?

Userlevel 1

Hey, @Gabi Amaral! It works again. I just logged out and logged in again.

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