Which features are excluded from a basic plan? | Community
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Which features are excluded from a basic plan?

  • February 27, 2023
  • 3 replies
  • 36 views

ARGH!.  I made my first survey, and was told I need to upgrade because certain features are paid.  But I can’t tell which ones are paid.  (Some say “paid” others don’t.”  And which LEVEL of plan do I need.  I paid for Basic, but apparently that is not enough.  So I’m left guessing as to what feature I have is not included in basic.  If I knew what the problem was, I might just delete it.

Best answer by Liz

Hi @JohnStroud Ah, got it - thanks! You’ll need to remove the redirect like this: 

 

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Liz
Community Team
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  • Tech Community Advocate
  • 15028 replies
  • February 27, 2023

Hi @JohnStroud When you try to publish your form, a notification should appear with the features you’re using that are on a different plan level. Could you share a screenshot of that message? In the meantime, you can view the differences between our plans here


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  • 1 reply
  • February 27, 2023

HI Liz, the message I get is “Redirect to URL” is included in higher plans.  OK, but when I look at the type form, I’m not sure what slide that is?  How do I tell?  What is an example of a Redirect to URL?  Would asking for an email address count?  Does the ending slide count?  I’m confused, thx.


Liz
Community Team
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  • Tech Community Advocate
  • 15028 replies
  • Answer
  • March 1, 2023

Hi @JohnStroud Ah, got it - thanks! You’ll need to remove the redirect like this: 

 


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