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Why Do We Have to Hit Cmd ⌘ + Enter ↵ after Entering a Phone Number?


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With phone number question types, the tendency is for people to just hit Enter to proceed. As a user, hitting Enter gives people a startling error as if they have done something wrong (which, technically they have because they did not hit Cmd + Enter). However, why is it wrong to just hit Enter? If there is no strong reason to require the Cmd key, can we please have that updated to just require Enter?

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Best answer by Liz 12 July 2022, 22:30

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Userlevel 7
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Hi @TMo If the phone question is the last question on your form, the command + enter key you’re seeing is expected. This is for accessibility reasons to be sure that the respondent is ready to submit their answers to you. 

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Hi Liz. That was the issue. Requiring Cmd + Enter is frustrating. Especially when I am linking together multiple Typeform (and VideoAsk) surveys.

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