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Question

activer la video

  • 1 January 2024
  • 2 replies
  • 32 views

LAPORTE

Bonjour

je suis sur mac book et je n arrive pas a acitiver la video aucun bouton record apparait

 

comment faire?

 

Google translate:

 

Good morning I'm on Mac Book and I can't activate the video, no record button appears. how to do?

2 replies

Grace
Community Team
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  • Community Advocate
  • 2538 replies
  • January 2, 2024

Hi @LAPORTE Happy New Year and welcome to the community ðŸ˜Š

I hope you don’t mind but I am going to reply to you in English as it’s the language of our community. 

It could be something to do with camera and microphone permissions for your browser - are you using Chrome? We have some troubleshooting tips in this Help Center article which might help.

Otherwise perhaps you could share a screen shot here of your setup so we can take a look at what’s happening and try to help? 

 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14562 replies
  • January 9, 2024

Hi @LAPORTE I hope you’re doing well! Were you able to solve this issue? Let us know if we can help!


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