Buttons not visible on mobile site?

  • 15 March 2023
  • 4 replies
  • 69 views
Courtnee

Buttons suddenly not visible on mobile site?

4 replies

andrew_videoask
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Userlevel 7
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Hi @Courtnee, can you please share a link to the webpage where your videoask is embedded so we can investigate further?

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Courtnee

Hi @Courtnee, can you please share a link to the webpage where your videoask is embedded so we can investigate further?

Hi Andrew,

The buttons seem to work on desktop view but mobile is not visible unless clicked a few times?

The url for my site is: get.handymaninnottingham.com

The direct link for the videoAsk is: https://handyman.handymaninnottingham.com/fbq5drzr2 

Thanks for your help!

Courtnee

Hi Andrew,

get.handymaninnottingham.com is my url

 

https://handyman.handymaninnottingham.com/fbq5drzr2 is my videoask url

Button seems to work fine on desktop but on mobile its not appearing and then will appear once clicked a few times….

 

Grace
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Userlevel 7
Badge +5

Hey just adding in here that this was related to a bug and should be working now! Thanks for flagging @Courtnee let us know if you spot anything else 😁

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