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Create condition based on a custom variable


Flusk

Hi,

Is it possible to create a condition based on a custom variable’s value?

 

For example, I’d like to pass a variable customer_has_trial_left and if true, I would like to be able to offer the customer to start a trial, but only if he still has a trial left, otherwise it goes to another step.

 

If not possible, what workarounds are possible?

Thanks

Best answer by Grace.H

Hey @Flusk 👋

Great question! Unfortunately VideoAsk don’t currently support the ability to define conditions & logics based on variable values. We have a feature request for this though, so I’ll add an upvote to that on your behalf as a way of passing along your feedback.

Typeform does support this (more info here). I’m wondering if you could potentially use a combination of Typeform and VideoAsk to achieve what you’re hoping to do.

For example, you could create this form as a Typeform, but embed a videoask into certain questions where you want to incorporate a video element? Or the form could start as a Typeform, then you could redirect to a different videoask based on the variable value provided in the Typeform?

Let me know your thoughts on this idea. 😊

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3 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • September 19, 2023

Tagging @Grace.H for some help with this!


Flusk
  • Author
  • Explorer
  • 1 reply
  • September 20, 2023

Thanks @Liz 


Grace.H
Typeform
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  • Typeform
  • 62 replies
  • Answer
  • September 20, 2023

Hey @Flusk 👋

Great question! Unfortunately VideoAsk don’t currently support the ability to define conditions & logics based on variable values. We have a feature request for this though, so I’ll add an upvote to that on your behalf as a way of passing along your feedback.

Typeform does support this (more info here). I’m wondering if you could potentially use a combination of Typeform and VideoAsk to achieve what you’re hoping to do.

For example, you could create this form as a Typeform, but embed a videoask into certain questions where you want to incorporate a video element? Or the form could start as a Typeform, then you could redirect to a different videoask based on the variable value provided in the Typeform?

Let me know your thoughts on this idea. 😊


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