Is it possible to take customer feedback of specific app screens on VideoAsk. If yes, how?
Best answer by Grace
View original
Userlevel 7
+5
Hey
Can you give a little more information on what you want to do here? I’m not sure I understand the question 😅 Did you want people to be able to see an app screen and share their feedback on it?
Hi Grace,
Yes, I want to people to be able to see an app screen and share their feedback on it. I believe this can be done in Typeform where you upload an image. But how can I show app screens to customers on Videoask for their feedback? Thank you.
Userlevel 7
+5
Hi
You can upload the video to the step in videoask and then people can leave feedback via an open ended answer type.
You might find this article useful as an example of how you can use VideoAsk to showcase your product or service.
Let us know if you have any more questions 😊
Hello Grace,
Thank you for sharing the example. However, it showcases a product/service that is offline, not digital. We are an app-based company and need feedback on specific screens from our customers. I am having difficulty understanding how I can ask a question on video and at the same time integrate the app screens into a video. I did record my screen on the iPhone and uploaded it, but then how do I add my voice or face to the same video to ask the question? Can you show me how? Or, share examples of people who have taken screen feedback of apps?
Also, the question appears at the top of the screen on which I need to take feedback. One can close it, but then one cannot see the question: https://www.videoask.com/fw53ovz56?preview
Would be happy to know if taking app screen feedback is possible on Typeform? I tried it but it is squishing the image...
Thank you.
Userlevel 7
+5
Hey
You could also use Typeform for this, maybe
Thank you, Grace.
Userlevel 7
+5
Hey
Hopefully that helps!
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.