Skip to main content

I have an application where I am seeking feedback from customers but want the option to default to a screen share in the “open ended” response bucket. I realize you can do this through the “video” response, but I think conversion would be higher for many viewers who assume this means recording a video of _themselves_ not just a video of their _Screen_.

 

If this is possible already, let me know!

Hi @brandoaire Are you referencing a typeform or videoask? 


I was referencing Videoask


Got it, thanks @brandoaire ! I’m going to move your post under the correct category so the folks over at VideoAsk can help you! 

@Grace.H 


Giving a little nudge to @Grace.H for some help!


Thanks @Liz and sorry for the delay @brandoaire, I missed the tag here! 🙈

We don’t currently have a way to default respondents to the screen share/record option. Perhaps you could consider adding an instruction in the video that you add for that particular step, explaining that they should click on the ‘Record screen’ icon and send a screen recording? 

We do something similar in the video for our support videoask, where we point out how people can send a screen recording to us.

Let me know what you think. 


Reply