Answered

Followed a Template but not seeing results

  • 18 March 2024
  • 5 replies
  • 33 views
Kelly McNeff

Hello! I’m a first time video ask user and I followed a template for my first request. Unfortunately, I can’t see the replies - I just see my video asking for them to respond. I’m wondering if the logic isn’t right possibly because it doesn’t have links for users to respond. Any suggestions? 

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Best answer by Grace 18 March 2024, 15:20

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Grace
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Userlevel 7
Badge +5

Hey @Kelly McNeff welcome to the community and to VideoAsk! 😊

Did you use an open ended answer type so someone can respond to your videoask? 

Feel free to share the link to the videoask here and we can take a look and try to help! 

If cauliflower can become pizza, you my friend can do anything
Kelly McNeff

Hi Grace, here’s the link. I’m hoping you can help! https://www.videoask.com/f0o77yduc

Grace
Rank
Userlevel 7
Badge +5

Hi @Kelly McNeff thanks for getting back to me. It looks like it’s all set up correctly, although I would recommend changing the text in the consent checkbox to something that’s specific to your business. It defaults to some example Typeform T&Cs which won’t make a lot of sense to your customers.

Can you double check your VideoAsk inbox and see if you got my response? 

If cauliflower can become pizza, you my friend can do anything
Kelly McNeff

I appreciate the feedback and yes, I got your reply! Thank you, Grace!!

Grace
Rank
Userlevel 7
Badge +5

Great stuff @Kelly McNeff hope the responses start rolling in, let us know if you have any follow up questions 😊

If cauliflower can become pizza, you my friend can do anything

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