Question

How do I stop the video from autoplaying a second time when viewer clicks on action button?

  • 31 March 2023
  • 2 replies
  • 32 views

When viewers click on my videoask the video starts play with three button options that take you to a contact form. When you click on the button to access the contact form the video starts playing again. How do I stop it from playing again?


2 replies

Userlevel 7
Badge +5

Hi @Laurie0196, would you mind sharing the link to your videoask so I can test it and better understand your question?

Userlevel 7
Badge +5

Hey @Laurie0196 how’s it going? Don’t forget to share the link to your videoask, or wherever it’s embedded so we can test it out 😊

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