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Hi, we’re currently using videoask on our website and we find that the user experience is not that good when it reappears all the time, after minimizing the feature when changing pages or refreshing the page.

 

Is it possible to have it not reappear (after closing it) on our site when a user refreshes or changes the page? thanks

Hi @DavidPME - yes, this is definitely possible!

Here’s a demo code snippet for you to try. Just replace the videoask.com URL in the code with your own.

Hope this helps!


Hi @DavidPME hope you’re doing well!

Let us know if you had a chance to try out the code snippet Andrew suggested, hopefully that solves the issue and makes the user experience more seamless 😊


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