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How to stop videoask from reappearing once minimized on website after refresh or change page


DavidPME

Hi, we’re currently using videoask on our website and we find that the user experience is not that good when it reappears all the time, after minimizing the feature when changing pages or refreshing the page.

 

Is it possible to have it not reappear (after closing it) on our site when a user refreshes or changes the page? thanks

Best answer by andrew_videoask

Hi @DavidPME - yes, this is definitely possible!

Here’s a demo code snippet for you to try. Just replace the videoask.com URL in the code with your own.

Hope this helps!

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2 replies

andrew_videoask
Typeform
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Hi @DavidPME - yes, this is definitely possible!

Here’s a demo code snippet for you to try. Just replace the videoask.com URL in the code with your own.

Hope this helps!


Grace
Community Team
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  • Community Advocate
  • 2538 replies
  • June 28, 2022

Hi @DavidPME hope you’re doing well!

Let us know if you had a chance to try out the code snippet Andrew suggested, hopefully that solves the issue and makes the user experience more seamless 😊


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