How to stop videoask from reappearing once minimized on website after refresh or change page

Hi, we’re currently using videoask on our website and we find that the user experience is not that good when it reappears all the time, after minimizing the feature when changing pages or refreshing the page.


Is it possible to have it not reappear (after closing it) on our site when a user refreshes or changes the page? thanks


Best answer by andrew_videoask 24 June 2022, 18:04

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2 replies

Userlevel 7
Badge +5

Hi @DavidPME - yes, this is definitely possible!

Here’s a demo code snippet for you to try. Just replace the URL in the code with your own.

Hope this helps!

Userlevel 7
Badge +5

Hi @DavidPME hope you’re doing well!

Let us know if you had a chance to try out the code snippet Andrew suggested, hopefully that solves the issue and makes the user experience more seamless 😊