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Answered

remove the videoask logo

  • Feb 17, 2023 10:27 AM UTC
  • 6 replies
  • 218 views
Alex Salzman

How we can remove the videoask logo in email embed

Best answer by hilmar.ragnarsson

Hi @BenTheHuman and @Alex Salzman, I’m a VideoAsk engineer and I just pushed a fix for this bug a few moments ago, so it should be live and fixed in a few minutes (could take 20-30 mins). Thanks for reporting!

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6 replies

Alex Salzman
  • Alex Salzman
  • Author
  • Explorer
  • Feb 17, 2023 10:27 AM UTC

 

Grace
Community Team
Forum|alt.badge.img+5
  • Grace
  • Community Advocate
  • Feb 17, 2023 3:57 PM UTC

Hey @Alex Salzman thanks for posting, this is a bug, the engineers are aware and are currently working on a fix. I will update you here as soon as it’s fixed! 

If cauliflower can become pizza, you my friend can do anything
    • BenTheHuman
    • Navigating the Land
    • Feb 20, 2023 8:38 PM UTC

    Hi, any update to this bug? It’s stopping us from sending out customer correspondence. Thanks!!

    Grace
    Community Team
    Forum|alt.badge.img+5
    • Grace
    • Community Advocate
    • Feb 21, 2023 8:41 AM UTC

    Hey @BenTheHuman thanks for your message, this is definitely a high priority and the team are working on a fix, as soon as I have an update I’ll post it here 🙏

    If cauliflower can become pizza, you my friend can do anything
    hilmar.ragnarsson
    Typeform

    Hi @BenTheHuman and @Alex Salzman, I’m a VideoAsk engineer and I just pushed a fix for this bug a few moments ago, so it should be live and fixed in a few minutes (could take 20-30 mins). Thanks for reporting!

      • BenTheHuman
      • Navigating the Land
      • Feb 22, 2023 6:01 PM UTC

      Confirmed it works, thanks for the awesome turnaround!

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