remove the videoask logo

  • 17 February 2023
  • 6 replies

How we can remove the videoask logo in email embed


Best answer by hilmar.ragnarsson 21 February 2023, 18:02

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6 replies


Userlevel 7
Badge +5

Hey @Alex Salzman thanks for posting, this is a bug, the engineers are aware and are currently working on a fix. I will update you here as soon as it’s fixed! 

Hi, any update to this bug? It’s stopping us from sending out customer correspondence. Thanks!!

Userlevel 7
Badge +5

Hey @BenTheHuman thanks for your message, this is definitely a high priority and the team are working on a fix, as soon as I have an update I’ll post it here 🙏

Hi @BenTheHuman and @Alex Salzman, I’m a VideoAsk engineer and I just pushed a fix for this bug a few moments ago, so it should be live and fixed in a few minutes (could take 20-30 mins). Thanks for reporting!

Confirmed it works, thanks for the awesome turnaround!