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Shown text when video call is waiting to be answered


contastic.live
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Dear community,

I don’t find a solution in changing the shown term when a customer started a video call and is waiting for the call being answered. I am using Videoask in German but can't find any options in language settings to change this term: Wir suchen jemanden, Ihren Anruf nehmen… which is just a wrong expression.

I am looking forward to reading from you.

Thank’s a lot!

Patrick

Best answer by Grace

Hey @contastic.live the team have now updated the text so it should make a bit more sense now! They’ve also uncovered some other translations they’re going to update so thank you for letting us know about this! 

Let me know if you spot anything else, and have a good rest of the week!

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3 replies

Grace
Community Team
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  • Community Advocate
  • 2576 replies
  • March 15, 2022

Hey @contastic.live good to hear from you!

This bit of text isn’t editable in the custom language settings, I’ve flagged it with the product team to have a look at and they agree it’s not the best translation for German :sweat_smile:  will keep you posted on this, I think we’re going to try and get it updated so it reads more naturally!


contastic.live
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Hi Grace,

thanks for your quick reply. Great, please let me know when they are able to change it.

Best regards,

Patrick


Grace
Community Team
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  • Community Advocate
  • 2576 replies
  • Answer
  • March 23, 2022

Hey @contastic.live the team have now updated the text so it should make a bit more sense now! They’ve also uncovered some other translations they’re going to update so thank you for letting us know about this! 

Let me know if you spot anything else, and have a good rest of the week!


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