Answered

Sound after moving to the next screen

  • 20 March 2023
  • 2 replies
  • 25 views

Userlevel 1

HI,

While watching my video you can press a button to go and fill out a contact information form. The problem is that if you press the button to go to the contact form before the video has reached the end, you still hear the sound of the video even though you are already on the contact form screen and not on the video screen. Is there a way to solve the problem?
 

 

 

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Best answer by Grace 29 March 2023, 10:23

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2 replies

Userlevel 7
Badge +5

Hi @itay Are you referencing a video in VideoAsk or Typeform? If you have any URLs you can provide, that would be great!

Userlevel 7
Badge +5

Hey @itay I think you’re referring to VideoAsk here, you could try delay interaction so the answer type and contact form appears at the end of the video 

 

You’ll find the option under the answer type selection and you just have to add the number of seconds until you want the answer type to be visible.

 

 

Let us know if that helps! 😊

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