Hey @contastic.live good to see you again!
I don’t think you can natively use contact variables to influence whether someone sees the Stripe step, gonna call in @andrew_videoask here as I’m wondering if you could set something up using Make to create a rule maybe?
Hi @contastic.live, great question!
This isn’t currently possible within videoask itself. However, you can certainly use a workaround to accomplish your goal.
Here’s the workflow I would create (using a tool like Make.com):
- VideoAsk A: Ask user to enter contact details
- Send contact details to Make.com, where you can reference a database of your customers
- If the entered contact details exist in the database, redirect to VideoAsk B (for existing customers)
- If the entered contact details do not exist in the database, redirect to VideoAsk C (where you charge respondents, add their information to your customer database, and redirect to VideoAsk B)