Turn off transcriptiones

  • 5 October 2023
  • 3 replies


Do you know if a transcript can be modified in videoask?

On the other hand, do you know how to delete the transcription?

Thank you


Best answer by Grace 5 October 2023, 17:58

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3 replies

Userlevel 7
Badge +5

Hi @RobertoCarreras Happy little Fri-yay! I’ve moved your post under the VideoAsk category so you can get help from that team! 😀

Userlevel 7
Badge +5

Hey @RobertoCarreras thanks for stopping by the community!

You can definitely edit captions and transcriptions - here’s a Help Center guide which explains how. 

In terms of deleting them, did you want to delete the captions that appear on the videos you create for the videoask itself? Or are you thinking about the transcriptions that are generated by the person responding to your videoask?

If my video does not have spoken content, how to turn off the captions/overlay. I don’t have an option under settings to disable by-default captions at all, like shown in the help article. The overlay currently just cover one area of a photo in the video clip. (My video consists of 3 static slides/photos, it is not a moving video with someone speaking in it)
Thank you!