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VideoAsk accessibility?


Davin
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  • Socializer
  • 11 replies

Hi VideoAsk/Typeform team:

We understand that Typeform is WCAG 2.1, Level AA compliant and that you also offer an accessibility checker. Given that we use VideoAsk as both a standalone platform and embed VideoAsk in our Typeforms, we would like to know whether or not VideoAsk shares the same WCAG compliance.

We were recently informed that one of our VideoAsks failed to work with JAWS screen reader, so we would like to understand the inherent limitations and workarounds.

Thank you!

5 replies

Grace
Community Team
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  • Community Advocate
  • 2587 replies
  • September 4, 2023

Hi @Davin good to hear from you! 

At this point we haven’t done a full audit to see if VideoAsk is also WCAG compliant. While we are working on features to make VideoAsk accessible we haven’t as yet done a full sweep to check if we meet the same guidelines that Typeform does. 

It’s definitely something that is on the product teams radar, so if you do have any feedback we would love to hear it. Feel free to drop it here so we can pass it on! 

Thanks so much!


Barry Goldberg
  • Navigating the Land
  • 2 replies
  • January 30, 2025

@videoask - do you have an update on accessibility compliance? WCAG status, etc?

 

TIA


Grace
Community Team
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  • Community Advocate
  • 2587 replies
  • February 3, 2025

Hi ​@Barry Goldberg I haven’t heard the latest update, let me check and get back to you!


Barry Goldberg
Grace wrote:

Hi ​@Barry Goldberg I haven’t heard the latest update, let me check and get back to you!

@Grace any update?


Grace
Community Team
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  • Community Advocate
  • 2587 replies
  • March 26, 2025

Hi ​@Barry Goldberg thanks for checking. I’ve spoken to the product team, and a review hasn’t been done so we can’t commit to being fully compliant in the same way as Typeform. I do know the Typeform team are doing a lot of work on accessibility at the moment so hopefully there will be more updates coming. 


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