Webcam recording crackling sound

  • 6 December 2022
  • 4 replies


I am trying to record a video using the webcam in Firefox.

The recorded sound is terrible with a lot of crackling noise.

Has anyone experience this? I Have tried multiple times and the webcam is 100% fine as I use it for meetings all the time.


Many thanks


Best answer by andrew_videoask 6 December 2022, 17:23

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4 replies

Userlevel 7
Badge +5

Hi @Nicolae

Sorry to hear that you’re encountering some audio issues with your webcam.

I’d recommend using VideoAsk in Google Chrome, as that browser seems to work best.

Let me know if you have any other questions 🙂

Userlevel 7
Badge +5

Hi @Nicolae hope you’re doing well, were you able to try recording using a different browser? Let us know if you’re still having issues 😊

Hi Grace, Yes I can confirm that in Chrome it is working fine.

Many thanks for the help

Userlevel 7
Badge +5

Great stuff! Let us know if you need help with anything else @Nicolae 🙌