When people reply on a mobile..

  • 14 July 2023
  • 2 replies

I am asking a question on VideoAsk to my following. When they press the ‘text’ button to reply (on a mobile) to the question I have asked, the questions disappears with the video so I am conscious they may want to refer back to the written question I have asked. Is this possible? Or do i have to hope they remember the exact question I ask?


Best answer by Grace 18 July 2023, 10:12

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2 replies

Userlevel 7
Badge +5

Hey @James Chapman due to spacing issues with the mobile layout of a videoask form it’s not possible to still see the question when someone is responding so they will need to remember what the question is. 

It’s on our feature request board to have some way to be able to still see the question, so I will add a +1 to it, but let us know if you have any other feedback about the respondent experience on mobile.

Userlevel 7
Badge +5

Hi @James Chapman I hope you’re having a great Friday! Feel free to share any other feedback you have about the mobile experience. 😀